Collect deposits sooner. Close the books cleaner. Free the front desk.
AnkerPay turns Protel reservations into secure guest payment links, live collections queues, virtual card processing, and gateway-to-PMS reconciliation — so cash flow and ops move together.
Why hotels choose AnkerPay
Stronger cash flow, tighter finance control, leaner day-to-day operations
Screens below use fictional sample data only — no real property or guest details.
Business
Send payment links from the reservation so deposits land before arrival — fewer no-shows and less last-minute chasing at check-in.
Financial
See paid, pending, and unpaid balances in one place. Reconcile gateway status to Protel so month-end is audit-ready, not spreadsheet archaeology.
Operations
Give front desk and revenue teams a shared queue: due today, resend, cancel, virtual card processing — without switching between email, PMS notes, and the gateway.
Operations
Turn every reservation into a collectible moment
Look up a stay, send a secure payment link, and track whether the guest has paid — without phone tag or manual card entry at the desk.
- Combined payment-link email from the reservation record
- Clear status so night audit knows what is still open
- Less time on the phone; more time on in-house guests
Collections
Work the money that is still outstanding — by due date
Payments Due surfaces what expires today, tomorrow, or already lapsed. Resend, refresh gateway status, or cancel in bulk so collections stay intentional, not reactive.
Financial control
Know what guests paid — and what still needs posting to Protel
Dashboard volume, payment audit, and reconciliation keep finance and ops aligned on the same numbers: paid at the gateway, pending with the guest, awaiting Protel post.
Month-end without the scavenger hunt
Filter by sent date, spot paid-but-not-posted rows, and refresh gateway status from one audit trail instead of exporting three systems into Excel.
Live collection health
Paid today / MTD and pending totals give managers an immediate read on whether deposit campaigns are working — before arrival day pressure hits.
Virtual Cards
Process OTA virtual cards without ever touching the card
Load arrivals, see which virtual cards are chargeable today alongside live invoice, payment, and balance figures from Protel, then process each one through the property’s payment gateway in a secure separate window. AnkerPay is not PCI certified and never captures or stores card numbers, expiry dates, or CVVs — card entry always happens with the gateway, not in the app.
Guest experience
Guests pay on their phone. Your team stops chasing cards.
Branded, encrypted checkout links let guests settle deposits or balances in minutes — improving conversion while protecting card data and reducing front-desk friction.
Ready to tighten payment ops across your property?
Sign in to AnkerPay, or ask your System Admin to enable your property and modules.